Donor Relations and Operations Coordinator

Donor Relations and Operations Coordinator
Published: 10/28/2025

The Archdiocesan Development Corporation Office, of the Pastoral Center in Miami Shores, Florida, is hiring for a Donor Relations and Operations Coordinator
. S/he is responsible for cultivating and maintaining positive relations between donors and the archdiocese, reinforcing the donor community’s perception of the mission of the Catholic Church in Miami. The Donor Relations and Operations Coordinator is also responsible for managing the overall operations of the Development Corporation, including oversight of all administrative and operational functions and research profiles and briefings. This position supports the President of the Development Corporation as well as other members of the Development Corporation by streamlining internal and external communications about and with donors, as well as performing the clerical tasks involved in gift processing.

The Donor Relations and Operations Coordinator will perform all duties and responsibilities in alignment with the mission, vision and values of the Catholic Archdiocese of Miami.

Development Operations:

• Manage the general operations of the Development Corporation, including managing the accounts payable process, office supply inventory and ordering, and IT needs and facilities coordination.
• Maintain organizational calendars, coordinate meetings, and ensure meeting logistics (space, materials, technology) are prepared.
• Prepare and manage all expense reports, reimbursements, and monthly corporate card reconciliation reports for the Development Corporation.
• Provide exemplary customer service to all internal and external constituents who contact the Development Corporation and/or the Catholic Community Foundation by phone, email, fax or in person.
• Resolve conflicts and problems directed to the office from the entities, escalating to President when necessary.
• Design and implement streamlined internal processes for calendaring, messaging, meeting scheduling, follow-up, and debriefing protocols.
• Provide logistical support for fundraising campaigns and special events. Answer phones and greet visitors to the Development Corporation, providing a welcoming and professional environment.
• Collaborate with parishes, schools, programs, and other Archdiocesan offices on cross-functional projects and initiatives.
• Participate in the planning and execution of stewardship and fundraising events, contributing to logistics and communications. Accurately prepare all documents requiring the Cabinet Secretary/President's signature, ensuring clarity, completeness, and timeliness.
• Manage document preparation, filing systems, and general correspondence for the Cabinet Secretary/President and senior leadership.
• Assist the Cabinet Secretary/President with various special projects, initiatives, and confidential assignments as needed.
• Track financial submissions and ensure compliance with internal financial policies.
• Support the preparation of departmental budgets and financial documentation.
• Regularly evaluate initiatives and results, both in the formative stages and post‑cycle, report results to President.
• Perform all duties and responsibilities in alignment with the mission, vision and values of the Catholic Archdiocese of Miami.
• Other duties as assigned.

Donor Relations:

• Cultivate and maintain positive and mutually rewarding relations between the Archdiocese of Miami and its donors as well as the parishes, schools and other entities, and programs.
• Responsible for devising and using consistent, accurate and appropriate information‑sharing mechanisms relating to donor communications.
• Act as a liaison to the Development team to provide cultivation and stewardship assistance to individual donors and prospects. Provide data to team leaders for prospect identification and development.
• Provide exemplary customer service to all internal and external constituents who contact the Development Corporation by phone, email, fax or in person and all attendees at events.
• Track donor relations and communications in Raiser’s Edge, the Development database, to enhance relationships and increase the likelihood of…