Development Specialist

Job Summary

Supports the ACE (Aviation Center of Excellence) management team with administrative tasks, follow-ups, ad-hoc projects, creating presentations, training initiatives, and team communication necessary for the ACE to be successful.

• Maintain record of the department's training roster; ensure accuracy and update as needed.
• Administer the IT service request process for all new hires and coordinate the onboarding equipment process with IT and HR Partners.
• Coordinate training preparations by setting training schedules, developing/facilitating courses, organizing informative training materials, etc.
• Act as point of contact for the Air training team & assist with administrative functions under the guidance of leadership.
• Maintain accurate information, documentation, and oversight of all internal and external content pertaining to Air and the ACE Team.
• Coordinate events, initiatives, campaigns, lunch and learn session to align with team building and development.
• Support communication and collaboration with all airline/GDS partners to support training and product updates.
• Assist with creation of ACE team monthly newsletter, presentations, email communications to both Guests and Travel Partners.
• Manage and respond to all inquiries received through training mailboxes.
• Perform other job-related functions as assigned.

Degree type:
High School Diploma

Field(s) of study: A combination of equivalent education and experience. Post‑secondary education preferred

Experience:

At least 2 years of administrative experience. Familiarity with training or the handling of training documents preferred.

• Excellent administration and organizational skills
• Proficient in the English language
• Strong written and verbal communication skills.
• Effective with PC and Microsoft Office suite
• Ability to act independently
• Ability to display flexibility, creativity, and develop innovative solutions
• Capacity to learn quickly and demonstrate growth within the role

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Entry level

Full-time

Administrative

Travel Arrangements and Hospitality

Medical insurance

Vision insurance

Student loan assistance

Tuition assistance

Disability insurance

Paid maternity leave

Paid paternity leave