SCAI Office Specialist

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Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Coordinates a variety of administrative duties in support of the Office of Student Conduct and Academic Integrity (SCAI) and the staff. Provides customer service to internal and external contacts and ensures inquiries are addressed and resolved. This position reports to the Assistant Dean of Students.

• Answers communications directed to SCAI (telephone calls, voicemails, mail, and e‐mails) and engages with those who visit SCAI in a welcoming and professional manner. Serves as first point of contact for students, faculty, staff and visitors in a friendly and professional manner for the Office of Student Conduct & Academic Integrity.
• Assists in the day‑to‑day office operations of SCAI.
• Coordinates scheduling of Student Conduct Committee hearings and maintains the Director's calendar.
• Places and lifts relevant holds on accounts as part of the conduct process.
• Assists with background/conduct checks and helps compile and redact materials as needed for office operations and relevant third‑party requests.
• Creates and maintains record retention of the office, including managing proper retention and purging of hard copy files/media and Maxient‑based data per Florida's GS5 Schedule; organization of the office SharePoint drive; and coordinating with other offices when record retention requests are made.
• Serves as the point‑of‑contact for submitting tickets/requests for any infrastructure or technology issues (i.e. updating name plaques, computer issues, key access, etc.).
• Provides administrative and technical support to office personnel in preparation for and during meetings, presentations, and workshops (e.g., creation of Power Points, Zoom, parking coordination).
• Provides departmental support in the Coordinator's absence, including, but not limited to departmental scheduling, purchases, and travel arrangements.

High school diploma or GED and four (4) years office or related experience providing administrative support, or coordinating functions of an office or department; OR an equivalent combination of relevant education and/or experience.

Customer service experience.

Staff

$32,150 - $37,000

Begin time: 8:30 AM
End time: 5:00 PM

Criminal Background Check

Prospective Employee:
If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e‑mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".
To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.
Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in…