Clinic Administrative Assistant

** PURPOSE*
* ** AND*
* ** SCOPE:*
* _Performing_   _general_   _office_   _duties_   _incorporating_   _a_   _variety_   _of basic_   _and_   _routine_   _clerical_   _and_   _secretarial_   _duties_   _in_   _a_   _clinical_   _environment._

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

** PRINCIPAL*
* ** DUTIES*
* ** AND*
* ** RESPONSIBILITIES:*
* Under general supervision, follows established company policies and procedures and applies acquired job skills to:

** Patient Engagement and Front Desk**   **
- ** Responsibilities may include the following based on location and business need:

+ Answering telephone & routing calls to the appropriate person

+ Professionally greet all patients and guests.

+ Maintain a professional environment at all times. Monitors the reception and waiting areas.

+ Distributing incoming mail.

+ Obtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewith

FMCNApolicies  and procedures.

+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

** Scheduling and Registration**   **
- ** Responsibilities may include the following based on location and business need:

+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

+ Organizes travel for patients by contacting and providing requested medical records.

+ Coordinates with transient patient paperwork.

+ Coordinates transfer placements and confirmations along with Clinical Manager.

+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

+ Assist with medical appointment referrals and scheduling.

+ Assist with transportation coordination and referrals.

+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

+ Monthly insurance card scanning

** Administrative and Additional Responsibilities**   **
- ** Responsibilities may include the following based on location and business need:

+ Setting up and maintaining filing systems and basic databases as applicable.

+ Completing forms and reports as required by the various company offices and outside vendors and agencies.

+ Preparing purchase orders using the appropriate software application.

+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

+ Maintaining inventory of the necessary office supplies

+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

+ Assemble,fileandmaintainpatientmedicalrecords

+ Printpatientscheduleandpullpatientchartsdaily.

+ Arrangeforpackagepickupanddelivery.

+ Assists with month-end reporting requirements.

+ Participate in collaboration sessions such as center/team huddles and staff meetings.

+ Attend education and training sessions as appropriate and apply key learnings.

*
* SKILLS:

*
* + Knowledge of office procedures required.

+ Proficient in Microsoft office applications

+ Ability to adapt to supporting software applications.

+ Professional attitude and appearance

+ Solid written and verbal communication skills

+ Ability to be resourceful and proactive when issues arise

+ Strong organizational skills

+ Multitasking and time-management skills, with the ability to prioritize tasks

+ Customer service attitude

** PHYSICAL DEMANDS AND WORKING CONDITIONS**  **:*
* + The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable…