Planning & Scheduling Administrator at Lloyds Register Miami, FL

Planning & Scheduling Administrator job at Lloyds Register. Miami, FL.

Job

• We are seeking a Planning & Scheduling Administrator responsible for managing the delivery of Planning and Scheduling tasks for standard Service Delivery In-Service or MEC jobs. The ideal candidate will ensure that requests are handled efficiently, meeting proposed KPI targets, while maintaining high standards of service and compliance with global processes. This role also involves promptly and professionally receiving and acknowledging client requests.

• Fixed Term Contract of 12 months
• Hybrid setup with a requirement of two or more in-office workdays weekly.
• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.

• Scheduling and Resource Allocation: Monitor vessel schedules for In-Service jobs to facilitate effective planning, which includes:
  • Conducting technical competency (TC) checks to identify the necessary TCs for specific scopes.
  • Assessing resource availability and recommending appropriate assignments.
  • Organizing tasks in the surveyor calendar to optimize resource utilization.
  • Managing Planning & Scheduling requests from receipt to completion, ensuring they align with proposed KPI targets.
• Request Validation: Verify requests by performing contract and account checks to ensure all requirements are fulfilled, including assessing the feasibility of remote surveys when applicable.
• Client Communication: Confirm client attendance by delivering clear and timely communication about scheduling and any changes.
• Knowledge Development: Continuously build local knowledge of clients, locations, and surveyors to improve scheduling effectiveness
• Standards and Processes: Ensure compliance with global standards and processes in all planning and scheduling activities, upholding high levels of accountability and performance in line with these standards.
• Client Centricity: Elevate client feedback to management and take proactive measures to ensure positive experiences. Foster a client-centric culture that emphasizes a consistently positive client journey.
• Ownership Handover: Facilitate a smooth and transparent handover of tasks between teams throughout the process cycle. Adhere to the RACI document and clearly communicate transition points to prevent any overlap or gaps in responsibility.

• Excellent organizational and time-management skills, capable of managing multiple tasks and meeting deadlines.
• Keen attention to detail and accuracy in handling requests and scheduling.
• Strong communication and interpersonal skills, enabling professional interactions with clients and team members.
• Fundamental understanding of technical competency requirements and resource allocation.
• Dedication to continuous learning and knowledge sharing.
• Solid grasp of global standards and processes, with the ability to ensure compliance.

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to…