Parts Counterperson

Parts Counterperson – Murgado Automotive Group

Join our parts department team at Brickell Honda, a proud member of the Murgado Automotive Group.

$40,000.00/yr – $60,000.00/yr

This role is key to ensuring our customers and service technicians have the right parts and information to keep their vehicles in top condition. The Parts Counterperson will provide exceptional customer service, process orders, and maintain inventory in a fast‑paced, team‑driven environment.

• Assist customers, technicians, and service advisors with parts inquiries in‑person, over the phone, or online.
• Accurately identify and recommend the correct automotive parts based on customer needs and vehicle specifications.
• Provide exceptional customer service by listening to requests and offering prompt solutions.
• Process parts orders, including checking availability, pricing, and delivery timelines.
• Maintain and manage parts inventory by tracking stock levels, placing orders, and restocking shelves as needed.
• Organize and maintain the parts department, ensuring all parts are stored and labeled correctly for easy access.
• Collaborate with the service department to fulfill parts requests for vehicle repairs in a timely manner.
• Handle parts returns and warranty claims as necessary.
• Stay up‑to‑date with new automotive products, services, and parts.
• Provide input on process improvements and assist with inventory control measures.
• Perform additional duties as assigned by management.

• Minimum 1‑year previous experience as an automotive parts counterperson or in a similar automotive role.
• Knowledge of automotive parts and accessories is highly desirable.
• Strong customer service and communication skills.
• Ability to handle multiple tasks efficiently while maintaining attention to detail.
• Proficiency in using parts lookup tools, computer systems, and related technology (e.g., CDK, Reynolds & Reynolds).
• Strong organizational and time‑management skills.
• Ability to work well in a fast‑paced environment and as part of a team.
• Must have a valid driver’s license and a clean driving record.
• Bilingual in English and Spanish is a plus, but not required.

• Competitive hourly wage and performance bonuses.
• Comprehensive benefits package including Medical, Dental, and Vision Insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Employee discounts on parts, service, and vehicle purchases.
• Ongoing training and opportunities for career advancement.
• Positive and supportive work environment with a focus on team collaboration.

At Brickell Honda, we provide a supportive and growth‑oriented environment where your skills and experience are valued. If you are looking to join a dynamic team with potential for career growth in a highly reputable dealership, this is the perfect opportunity for you.

Interested candidates are encouraged to apply by submitting their resume at Brickell Honda. We are excited to welcome a new team member who is ready to contribute to our continued success.

Murgado Automotive Group is an equal opportunity employer and does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non‑merit status. We participate in the E‑verify program with the Department of Homeland Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.