Senior Vice President Sales Operations

Block, a US-based fintech company founded in 2009, plans to open a subsidiary in Los Angeles in February 2026. The subsidiary will primarily provide merchants with an integrated ecosystem of payment processing solutions, merchant software, and banking services to help them operate and grow their businesses.

Cash App: A peer-to-peer payment network that allows users to send money, make purchases, and buy stocks or Bitcoin.

Job Overview

The Senior Vice President of Sales Operations oversees and optimizes the company’s sales operations, ensuring a high degree of alignment between sales strategy and business objectives. They typically work in large or rapidly growing companies, reporting directly to the Chief Sales Officer (CSO) or Chief Executive Officer (CEO).

Key Responsibilities Sales Strategy and Planning

Develop and execute the company’s sales strategy and operational plans to support revenue growth and market expansion.

Participate in setting annual sales targets and budget planning, ensuring alignment with the overall company strategy.

Sales Operations Management

Optimize sales processes and workflows to improve sales team efficiency.

Establish and maintain sales analytics and reporting systems to provide data support to management.

Drive the implementation of sales tools and technology platforms, such as CRM and sales automation tools.

Team Management and Leadership

Recruit, develop, and manage members of the sales operations team, including sales analytics, business support, and project management.

Guide cross-functional teams (such as marketing, product, and finance) to collaborate and ensure efficient execution of sales activities.

Performance Management and Analytics

Tracking sales performance metrics, analyzing trends and issues, and proposing improvement measures. Provide decision support to senior management to ensure sales activities achieve maximum ROI.

Process Optimization and Compliance

Ensure sales processes comply with company policies, industry standards, and laws and regulations.

Drive continuous improvement projects to enhance operational efficiency and customer satisfaction.

Job Requirements Education

Bachelor’s degree or above in Business Administration, Marketing, Finance, or a related field; MBA preferred.

Experience

10+ years of experience in sales operations, sales management, or business operations, with at least 5 years of senior management experience.

Familiar with cross-regional, multi-channel sales models.

Skills and Abilities

Strong strategic planning, data analysis, and project management skills.

Excellent cross-departmental communication and leadership.

Proficient in CRM systems and sales data analysis tools.

Career Development Path

Senior VP of Sales Operations → Chief Sales Officer (CSO) or Chief Operating Officer (COO)

Further development opportunities include Group Business Development Head or Global Sales Director.

Long-term incentive plans or equity incentive schemes support the continued growth and value sharing of core executives.

Grant Value

Stock options worth $30,000-$50,000 annually (based on company stock price growth).

Restricted Stock Units (RSUs)

Grant Value:
Restricted stock units worth $30,000-$50,000 annually, typically vesting over four years.

Company-Contributed 401(k) Retirement Savings Plans Help You Plan for a Secure Future.

Company Contributions: 4%-6%, depending on contribution period.

Healthcare Coverage

Medical Insurance:
Covers outpatient, inpatient, prescription drug, and emergency services; applicable to mainstream PPO/HMO plans.

Dental Insurance:
Covers routine dental cleanings, fillings, extractions, and root canals, with a maximum annual reimbursement of approximately $4,500 — $8,000.

Vision Insurance:
Includes annual eye exams, and reimbursement for lenses and frames (typically $1,500 — $3,000 per year).

Mental Health & Wellness Programs

Offers online and in-person counseling services. The company provides employees with mental health and emotional support resources, including online and in-person professional counseling services, stress management courses, and an Employee Assistance Program (EAP). Employees can book therapists, counselors, or coaches as needed…