Product Manager, Gamewise

Job Description The Opportunity

Delaware North Gaming is hiring a Product Manager to join our Gamewise team. The Product Manager will own the product roadmap and work very closely with our technology partners to deliver best in class products across Sports Betting and iGaming verticals.

Minimum – Anticipated Maximum Base Salary: $79,900 - $107,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and / or professional certification reimbursement
• Generous friends‑and‑family discounts at many of our hotels and resorts

• Own product roadmap including prioritizing new features, functionality and current product backlog
• Establish product KPI’s, goals and identify opportunities to optimize the gaming product
• Identify product requirements that meet Gamewise goals and coordinate third parties project teams delivering said products & functionality
• Responsible for the end‑to‑end delivery of new platform products and holds third party providers to deadlines & project plans
• Provide delivery updates to key stakeholders in the business and communicate associated risks
• Oversees product migration needs & drives all parties to successful completion
• Manage day to day key 3rd party relationships as they relate to product & platform
• Manage new app launches and updates in coordination with technology partner
• Own UAT testing & signoff of all releases
• Provide relevant training on new product feature / functionality to cross‑functional teams to ensure all team members are current on the product offering
• Understands key metrics for the product’s success and is an expert on market requirements
• Conduct market research and have a deep understanding of business trends and competition
• Understands our customer needs and is able to interpret customer feedback

• Bachelor’s degree in project management, business management, or related area of study
• 2 years of experience as a Product or Project Manager or similar position responsible for defining and managing project scope
• Experience in managing delivery of customer‑facing and internally facing products or services
• Mobile app experience preferred
• PMI or PMP certification or similar from an accredited organization
• Previous Gaming experience preferred
• Excellent project management skills including prioritization, scheduling, and documentation
• Ability to build strong relationships and communicate effectively with internal and external stakeholders
• Strong grasp of current communication, project tracking, budget management technologies
• Solid technical understanding and ability to define and refine requirements through a project lifecycle
• Employs strong analytical and problem‑solving skills to manage shifting priorities, demands and timelines
• Ability to quickly learn, understand and apply new technologies
• Positive, can‑do attitude with the ability to succeed in a fast‑paced work environment

Day shift

Monday to Friday

Evenings as needed

Weekends

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.