Sales Coordinator

The Sales Coordinator plays a key role in supporting the Sales and Design teams by managing client communications, preparing proposals, tracking leads, and ensuring a seamless sales process from initial inquiry through contract execution. This position requires exceptional organization, communication, and follow-up skills, along with a polished, client‑facing demeanor. The ideal candidate thrives in a fast‑paced environment, is tech‑savvy, and has a passion for luxury design and construction.

• Serve as the primary point of contact for incoming client inquiries and coordinate responses in a timely and professional manner.
• Support the Sales and Design teams with proposal preparation, client presentations, and document organization.
• Maintain and update CRM systems, ensuring all client and project information is accurate and up to date.
• Schedule client meetings, showroom visits, and site consultations.
• Coordinate communication between clients, designers, project managers, and accounting to ensure smooth handoffs.
• Prepare and send estimates, contracts, and follow‑up communications.
• Assist in tracking leads from various marketing channels and ensure proper follow‑up protocols are followed.
• Collaborate with Marketing to maintain sales materials, presentations, and visual assets.
• Provide administrative support such as data entry, report generation, and filing.
• Perform other duties as assigned by management.

This position does not have direct supervisory responsibilities but may coordinate activities with other departments and external vendors.

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Minimum 2 years of experience in sales coordination, client relations, or administrative support (preferably in luxury construction, design, or hospitality).
• Excellent written and verbal communication skills.
• Strong attention to detail, organization, and follow‑through.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM or project management software (Hub Spot, Salesforce, , etc.).
• Professional appearance and demeanor; comfortable interacting with high‑end clientele.

• Sales or Customer Service training certifications
• CRM Software (Hub Spot, Salesforce, or similar)
• Spreadsheet Software (Excel)
• Word Processing Software (Word)
• Presentation Software (PowerPoint)
• Electronic Mail Software (Outlook)

• Communication – Speaks and writes clearly and persuasively; listens actively and ensures understanding.
• Customer Service – Responds promptly to client needs; delivers exceptional service with professionalism and warmth.
• Organization – Manages multiple priorities effectively; maintains meticulous records and timelines.
• Teamwork – Works collaboratively with cross‑functional teams to achieve goals.
• Initiative – Anticipates needs, takes proactive action, and follows through without supervision.
• Adaptability – Adjusts quickly to changing demands or client requests.
• Professionalism – Upholds company values, brand standards, and a polished image at all times.
• Attention to Detail – Reviews all documents and communications for accuracy and completeness.
• Time Management – Meets deadlines and manages workload efficiently.

• Regularly required to sit and work at a computer for extended periods.
• Occasionally required to stand, walk, and lift up to 25 lbs.
• Frequently required to talk, hear, and interact with clients in person or by phone.
• Work is performed in an office and showroom environment with moderate noise levels.
• May occasionally visit construction sites or outdoor environments.

• Competitive salary (based on experience)
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for career growth within the company
• Collaborative and design‑driven work environment