Crew Purser

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All candidates must complete an online application to be considered.

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• Ensure smooth Clearance for all crew in accordance with advised Port requirements and OCI / RSSC policies;
• Ensure accurate financial reporting of crew accounting, maintenance of crew systems and payroll compliance in accordance with OCI / RSSC policies;
• Facilitate information flow to Department Heads, Shipboard Management and OCI / RSSC Corporate;
• Liaise closely with Training & Development Manager / HR Manager on board to ensure good relations are maintained and information is shared between all on board.

• Guest Experience
  • Demonstrates a genuine concern for guests’ wellbeing at all times;
  • Pro‑active approach to problem solving;
  • Ensuring staff training, development and knowledge throughout concession outlets is maintained at optimum levels to facilitate the guests’ experience.
• Operational and Administrative
  • Crew Clearance and processing port documents required for crew;
  • Maintain Ship’s Articles;
  • Organizes and arranges crew sign on;
  • Fidelio Data Entry:
    • Verify passport info and personal details in Fidelio;
    • Assign Ops #s in Fidelio;
    • Check the safety # has been added by the Safety Officer;
    • Enter All Seaman’s book info;
    • Home address to sign on sheet;
    • Emergency contact info to sign on sheet;
    • Check Sign off crew out of Fidelio;
    • Add Sign on Crew to Fidelio;
    • Balance Fidelio to Crew movement each day.
  • Balance Crew Figures in Fidelio in accordance to day’s crew movement;
  • Performs all Crew Purser departure tasks as outlined;
  • Assign crew cabins for sign ons;
  • Prepare & Print Crew Passes;
  • Responsible for all crew cabin assignments and for completion of crew cabin assignment track sheet;
  • Responsible for Crew cabin changes;
  • Prepare all paperwork for Ship’s clearance;
  • Send pre arrival info to all ports and manifests;
  • Send daily expected crew movement internally and externally;
  • Arrange visas for crew signing off;
  • Prints off crew flight details for IC / SSSL crew from Apollo system and OCI / RSSC crew flights from email;
  • Prepares landing forms for crew wishing to land items ashore;
  • (OCI) Update daily voyage report;
  • Attend Cabin Inspection;
  • Crew Welfare Treasurer;
  • Maintain hard copies of crew contracts;
  • Maintain the Crew bank wire forms for onboard and 12 month contract crew;
  • Maintain contracts for OCI / RSSC crew or employment letters of concessionaires in one binder (onboard & 12 month crew on payroll only);
  • Overall responsibility for all crew passports, Seaman’s Books and (OCI) Yellow Fever certificates;
  • Responsible to ensure passports / seaman’s books are ticked back to manifest prior to hand out and after return by Crew Administrator;
  • Responsible to obtain correct departmental Head authorization (Fidelio report) for passport to be given to crew member;
  • Seaman’s book applications, ratings and licenses applications;
  • Advised Department Heads, Safety Officer etc. of position changes;
  • Supervise AVO / Expresso database and ensure AVOs are closed from the Crew Administrator;
  • Administrated Family Onboard requests;
  • Crew Lost Luggage follow up;
  • Attend SHOM Meeting;
  • (OCI) Cover Reception Desk for Reception meetings;
  • Supervise Crew Administrator in their assigned duties.
• Finance
  • Update daily victualling figures and ensure they balance to crew manifest;
  • Empty cash from crew phone card machine and balance cash to sales;
  • Report EOM crew calling card inventory;
  • Maintain crew office safe – Crew Administrator is not to be given access to safe;
  • All payroll related duties – the Crew Administrator will not be involved in payroll;
  • Prepare Crew Expense forms;
    
    Mid and End of month cash advance payout to OCI crew;
  • Maintain US Federal Tax deduction records in MXP;
  • Print and distribute crew pay slips at EOM;
  • Obtain signature on Crew pay slip verification report at EOM;
  • Balance of Fidelio account system to MXP for Crew onboard account deductions.
• Training and Development
  • Facilitate the training of new crew pursers;
  • Train and support Crew Administrator;
  • Coach and support Second Purser in daily operation and where requested will facilitate additional training of Second Pursers for progression;
  • Trains, coaches and leads…