Manager of Strategic Operations

Gastro Health is currently looking for an enthusiastic full-time Strategic Operations Manager to join our team in Miami!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays, plus paid time off.

• This position offers a great work/life balance! No weekends or evenings!
• We are growing rapidly and support internal advancement
• We offer competitive compensation

• As a Strategic Operations Manager at Gastro Health, this role supports the execution of enterprise strategic initiatives, special
  projects, operational improvement efforts, and cross-functional transformation programs. Working closely with physicians,
  operational leaders, and support center teams, the Manager translates organizational priorities into actionable project plans,
  coordinates implementation activities, and supports the adoption of new processes, programs, and capabilities.
  The Manager serves as a bridge between strategy and execution, helping ensure initiatives are effectively deployed, monitored, and
  sustained. Through project management, stakeholder engagement, analytical thinking, and collaborative leadership, this position
  contributes to organizational effectiveness, operational excellence, physician experience, and patient experience.

• Lead and support strategic initiatives and special projects aligned with organizational priorities.
• Coordinate project planning activities, including timelines, milestones, resource requirements, dependencies, risks, and
  mitigation plans.
• Partner with operational, clinical, financial, and support center leaders to ensure effective execution of assigned initiatives.
• Track project progress, monitor deliverables, and communicate clear status updates to stakeholders and leadership.
• Assist in the deployment and rollout of enterprise programs, operational changes, technology-enabled solutions, and new
  business processes across practices and support center functions.
• Identify operational improvement opportunities through stakeholder feedback, observation, data analysis, and process
  review.
• Facilitate working sessions, project meetings, governance forums, and stakeholder alignment discussions.
• Develop implementation plans, communications, training materials, job aids, and adoption support tools for new initiatives.
• Support organizational standardization by documenting, refining, and implementing scalable best practices across markets
  and functions.
• Monitor project and operational performance metrics and develop recommendations for continuous improvement.
• Create presentations, executive summaries, dashboards, decision materials, and status reports for leadership teams.
• Collaborate with Information Technology, Revenue Cycle, Operations, Human Resources, Finance, Clinical Affairs, and other
  functional teams to advance project objectives.
• Support change management efforts by fostering stakeholder engagement, managing communications, and encouraging
  adoption of new processes and programs.
• Maintain project documentation, governance materials, and initiative tracking tools using platforms such as Smartsheet,
  Microsoft Teams, SharePoint, and One Drive.
• Participate in enterprise transformation initiatives and organizational improvement efforts as assigned.
• Travel domestically as needed

• 4-6 years of experience in healthcare operations, strategic operations, management consulting, project management, or a
  related field. Experience leading cross-functional projects and coordinating multiple stakeholders is required.
• Experience supporting operational improvement, standardization initiatives, or enterprise…