Product Partnerships Manager

About the company

Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”

Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like Meta Mask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.

We have raised over $37M from top-tier investors including Consensys, Tether, and Animoca Brands

Transak requires a Product Partnerships Manager to own, deepen, and protect the existing product-level partner relationships that power our on/off-ramp infrastructure. The priority is relationship continuity, integration health, service quality, commercial performance, and partner confidence across Transak’s current partner base.

This role centers on partnerships that are already directly tied to our product surface: payment methods and rails, API integrations, banking and PSP relationships, liquidity providers, fraud/risk providers, and ecosystem integrations.

The person will manage strategic product partnerships across existing payments, crypto infrastructure, wallets, exchanges, fintechs, banks, PSPs, and ecosystem partners. They must be commercially sharp, technically fluent, operationally disciplined, and able to translate partner issues, capabilities, and roadmap opportunities into clear internal execution plans.

This role should not be treated as a generic business development or international expansion hire. It requires hands‑on product partnership management: improving the quality of existing partner relationships, running structured account plans, managing escalations, driving integration and performance improvements, protecting revenue continuity, and identifying expansion opportunities within current relationships before sourcing new markets or new partners.

• Own day-to-day and senior-level relationships with key product partners globally, with emphasis on the Americas.
• Manage partnerships tied directly to the product: payment rails, payment methods, APIs, banking integrations, wallets, exchanges, and infrastructure providers.
• Maintain strong partner confidence through clear communication, responsiveness, and structured follow-through.
• Build account plans for priority partners, including revenue opportunities, product dependencies, integration health, risks, and executive touchpoints.
• Run regular partner business reviews tracking product performance: conversion, payment-method coverage, uptime, latency, support SLAs, issues, decisions, and next steps.
• Escalate relationship and integration risks early and propose practical recovery plans.

• Build structured account plans for priority existing partners, including relationship map, executive sponsor, commercial contribution, product dependencies, integration health, service issues, risks, and growth opportunities.
• Deepen senior and working-level relationships with current partners through regular business reviews, clear follow-through, and proactive communication.
• Identify opportunities to expand value within existing relationships: additional payment methods, improved coverage, better conversion, higher approval rates, stronger SLAs, better partner tooling, and co‑developed product improvements.
• Maintain a clear view of each partner’s strategic importance, operational health, commercial performance, renewal or contract considerations, and unresolved…