Senior Project Manager

Overview

Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience.

We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality. As one of the largest and fastest-growing national networks of OB/GYN medical practices, Unified Women’s Healthcare is seeking a strategic, results-driven senior project manager responsible for the successful onboarding implementation of new care centers onto the Unified platform.

This includes the integration of business functions, leading key process improvement initiatives, and collaborating with project managers throughout implementations while mentoring in best practices. Metrics of success include ensuring timely project outcomes, minimal care center disruptions, and positive care center experiences. The incumbent manages concurrent projects, while maintaining consistency with company strategy, commitments, and goals. The senior project manager must exhibit cross-functional expertise, be able to work independently with little supervision, bring structure to ambiguous, complex problems across markets, build collaborative relationships across a variety of stakeholders, and proactively develop risk mitigation strategies.

Leads the overall implementation of projects

• Develops, updates, and manages overall project plans to reflect functional adjustments and care center dynamics
• Tracks project deliverables using appropriate tools
• Coordinates documentation and scheduling of Athena and functional onboarding tasks and milestones
• Monitors, tracks, and reports to stakeholders progress of the overall implementation
• Proactively identifies and mitigates project risks with downstream impacts to resolution
• Manages multiple projects and work of respective project teams
• Incorporates project lessons learned register into future project plan templates
• Leads change management activities to support adoption of new processes, systems, and workflows.
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Develops executive-level updates, dashboards, and presentations communicating project health, risks, milestones, and key decisions

Facilitates regular status meetings with stakeholders and reports to leadership

• Partners with stakeholders to define project objectives, scope, success criteria, and deliverables.
• Leads key implementation meetings with care centers
• Leads key strategic initiative meetings with functional and market leadership
• Collaborates with project managers on Athena implementation progress parallel to the overall functional integration
• Collaborates with other Unified functions to ensure coordination and completion of all additional integration related tasks and milestones
• Manages vendor relationships ensuring coordination of functional tasks and timelines
• Conducts overall and functional lessons learned activity on assigned projects to drive process improvement in collaboration with stakeholders across all components
• Escalates issues when necessary
• Supports care center go-live launches

Mentors, and supports new hire and current project managers by sharing implementation best practices, reinforcing…