Manager, Labor Management Engineering
Listed on 2026-11-01
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Business
Change Management, Operations Management
A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Provides senior technical leadership for labor management engineering, engineered labor standards, workforce analytics, branch layout, and operational workflow improvement. Leads complex projects and cross-functional work streams by coordinating resources, influencing stakeholders, and driving timely execution. Establishes dependable and equitable engineering methods, translates operational data into transparent recommendations, and partners with operations teams to deliver sustainable improvements in productivity, service, safety, and the associate experience.
MajorTasks, Responsibilities and Key Accountabilities
- Leads the labor management performance framework and identifies improvement opportunities across workforce utilization, weighted lines per hour, throughput, service, safety, and labor cost.
- Conducts complex time studies and work-sampling analyses and establishes accurate, equitable, consistent, and repeatable engineered labor standards.
- Guides labor management and industrial engineering work through project prioritization, technical review, peer mentoring, knowledge sharing, and dependable quality assurance.
- Partners with operations leaders, floor supervisors, and associates to develop implementation plans, standard work, and change-management approaches that support sustained adoption.
- Designs, implements, maintains, and continuously improves labor management systems, workforce analytics, reporting processes, and performance-tracking tools.
- Evaluates branch layouts, end-to-end workflows, and operational processes and develops practical solutions that improve flow, productivity, safety, and service.
- Applies Lean, Six Sigma, root-cause analysis, and continuous-improvement methods to eliminate waste and deliver measurable operational results.
- Develops clear business cases, findings, and recommendations and communicates results transparently to operations leaders and cross-functional stakeholders.
- Performs other duties as assigned.
Consults with senior management on solution development for complex strategic and technical business issues. Independently solves unique and complex problems that have a broad impact on the business. Assignments are large scope, high impact, high cost, and high importance.
Establishes operational plans for assigned area. Acts as a strategic advisor and uses expert skills to contribute to the development of strategic company objectives. Receives general administrative and business direction as needed. Typically operates with broad latitude in a complex environment.
Guides and mentors staff at all levels, provides advice to senior management on complex and strategic issues, and may lead or manage complex projects with dotted line responsibility.
Work EnvironmentLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel more than 50% of the time.
Education and ExperienceTypically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Preferred Qualifications- Bachelor's degree in industrial…
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