Franchise Business Coach

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

As a Franchise Business Coach with College H.U.N.K.S. Hauling Junk & Moving, you’ll serve as a trusted business partner to a portfolio of franchise owners, helping them strengthen operations, accelerate revenue growth, improve profitability, and build healthy, sustainable businesses.

This is a highly collaborative, results-driven role for someone who knows how to turn data into action. You’ll work closely with franchise partners—both virtually and in the field—to analyze performance, identify opportunities, remove barriers, and create actionable plans that drive measurable improvement.

Through scorecard-based coaching, financial analysis, strategic planning, and consistent accountability, you’ll help franchise owners execute the fundamentals of the College H.U.N.K.S. Way while identifying opportunities to elevate their businesses. You’ll leverage best practices across operations, marketing, people, financial management, and customer experience to help each franchise partner maximize their potential.

Success in this role requires the ability to build strong relationships while also having candid conversations, challenging the status quo, and holding franchise partners accountable to agreed-upon goals and commitments. You’ll become a trusted resource who celebrates wins, identifies gaps, and helps franchise owners translate strategy into consistent execution.

Ultimately, your success will be measured by the success of the franchise partners you support—their growth, profitability, operational excellence, and ability to consistently deliver the signature WOW experience our clients expect.

• Serve as a trusted business coach and strategic resource for a portfolio of franchise locations (portfolio size varies by region, typically 25–36 locations).
• Complete the FBC readiness plan and take full ownership of your portfolio within 30 days of hire.
• Coach franchise partners toward measurable improvements in revenue, profitability, cash flow, operational performance, and customer experience.
• Drive accountability through scorecard-based coaching, clearly defined action plans, and consistent follow-through aligned with the College H.U.N.K.S. Way.
• Analyze key business and financial performance indicators to identify trends, opportunities, and barriers to growth.
• Review and interpret financial statements, including P&Ls and cash flow statements, and translate insights into practical recommendations.
• Leverage CHHJ's KPI dashboards and AI-assisted coaching tools to prioritize opportunities, track franchisee commitments, and personalize coaching conversations.
• Partner with franchise owners to develop annual financial forecasts and business plans incorporating historical performance, system benchmarks, and brand goals.
• Conduct regular on-site coaching visits to assess operations firsthand, strengthen relationships, and accelerate performance improvement.
• Lead structured weekly coaching sessions ("Huddles") with each franchise partner, following a consistent format for accountability and follow-through.
• Coach franchise partners on best practices across operations, marketing, talent, customer experience, and financial management.
• Identify individual and systemic obstacles to franchisee success and proactively partner with internal teams to develop solutions.
• Monitor portfolio health and elevate at-risk locations early using defined financial and operational warning signs, so intervention starts well before a location is in crisis.
• Own the pre-opening readiness and onboarding process…