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Strategic Customer Success Manager — Retail Tech; ROI Focus
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2025-12-21
Listing for:
Snatch UP Jobs
Full Time
position Listed on 2025-12-21
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support
Job Description & How to Apply Below
A dynamic consulting firm is looking for a Customer Success Manager (Retail Tech) to ensure that retail clients achieve maximum value from their SaaS platform. The role demands strong expertise in retail operations and analytics, as well as proven client engagement skills. Responsibilities include onboarding clients, managing customer relationships, and tracking platform usage to enhance client satisfaction. Candidates should have a Bachelor's degree in Industrial Engineering or a related field, with 2-5 years of experience in customer success or project management.
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