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Technical Support

Customer Success Team Lead - Hands-On, Global Impact

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Snatch UP Jobs
Full Time position
Listed on 2025-12-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A rapidly growing tech company in Miami seeks a Customer Success Team Lead to manage and mentor their U.S. team. The ideal candidate will have over 6 years of experience managing customer-facing teams, exceptional communication skills, and a proactive approach to problem-solving. This role includes overseeing account health, managing escalations, and ensuring successful onboarding processes while liaising with global customers.
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