Receptionist, Customer Service​/HelpDesk

Ocean Cadillac a proud member of the Murgado Automotive Group, is a premier automotive dealership dedicated to providing an exceptional experience to both our customers and our employees. We represent some of the most prestigious automotive brands, and we pride ourselves on delivering top-tier service and a luxury experience. We are now looking for a dynamic, customer-focused Receptionist to join our team.

As a Receptionist at Ocean Cadillac, you will be the face of our dealership, providing a warm and professional welcome to customers both in‑person and over the phone. Your role is essential in ensuring every customer interaction is pleasant and that the dealership runs smoothly. This is a fantastic opportunity for someone who enjoys interacting with people and thrives in a fast‑paced environment.

• Greet and welcome customers as they arrive at the dealership, providing a friendly and positive first impression.
• Answer and direct incoming phone calls to the appropriate departments or personnel.
• Manage the flow of customers and communicate effectively with the Sales and Service teams.
• Maintain a clean and organized reception area.
• Schedule appointments and assist with customer inquiries, providing information about services, products, and policies.
• Assist with administrative tasks such as data entry, filing, and handling mail.
• Uphold the professional image of the dealership at all times.

• High school diploma or equivalent required.
• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Proficient in basic computer skills (Microsoft Office, email systems).
• Ability to multitask and work in a fast‑paced environment.
• Positive attitude and a strong customer service mindset.
• Professional appearance and demeanor.
• Bilingual (English/Spanish) is a plus.

• Competitive pay.
• Medical, Dental, and Vision insurance.
• 401(k) plan with company match.
• Paid time off and holidays.
• Employee discounts on vehicle purchases, service, and parts.
• Opportunities for growth within the company.
• Friendly and supportive work environment.

At Murgado Automotive Group we believe in fostering a positive and inclusive work environment where every team member is valued. We offer opportunities for growth and development within the company, making this more than just a job but a path to a rewarding career in the automotive industry.

If you are a motivated, personable individual who enjoys providing excellent customer service, we encourage you to apply!

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E‑verify program with the Department of Homeland and Security.