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Customer Service Rep English Customer Service

Guest Experience Front Desk Lead - On-Site Miami

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: HEI Hotels
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A luxury hotel chain in Miami is seeking a Front Desk Agent to assist guests during their stay. The ideal candidate will excel in customer service, communication, and problem-solving, ensuring a positive experience for all guests. Responsibilities include managing check-ins and check-outs, handling guest inquiries, and addressing complaints effectively. The position offers a comprehensive benefits package including medical, dental, and retirement plans, along with opportunities for career advancement.
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