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Customer Service Rep Bilingual

GenAI-Enabled Customer Service Transformation Consultant

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A global consulting firm is seeking a Customer Service Transformation Consultant to enhance client offerings. The role involves evaluating, recommending, and implementing strategic customer service solutions for clients. Ideal candidates should have over 5 years of experience in consulting, particularly in customer service, and strong leadership skills. The position is based in Miami, Florida with a focus on digital transformation and service technology platforms.
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