Customer Account Representative

Skillbridge Academy is a forward-thinking educational organization dedicated to empowering individuals through high-quality learning experiences and professional development. We pride ourselves on fostering a welcoming, organized, and growth-oriented environment where both students and staff can thrive. Our team values professionalism, collaboration, and continuous improvement.

We are seeking a highly motivated and professional Customer Account Representative to join our Miami-based team. This role is ideal for individuals who excel in communication, relationship management, and problem-solving. As a key point of contact for our clients, you will ensure exceptional service while supporting account growth and long-term customer satisfaction.

• Serve as the primary contact for assigned customer accounts
• Build and maintain strong, professional relationships with clients
• Respond to inquiries and provide timely, accurate solutions
• Manage account information and ensure data accuracy
• Collaborate with internal teams to support customer needs
• Identify opportunities to enhance customer experience and retention
• Maintain a high standard of professionalism and service quality

• Strong verbal and written communication skills
• Excellent organizational and time-management abilities
• Customer-focused mindset with attention to detail
• Ability to work effectively in a team-oriented environment
• Strong problem-solving and interpersonal skills
• Professional attitude and willingness to learn new skills

• Competitive salary ($57,000 – $62,000 annually)
• Clear growth and advancement opportunities
• Professional skill development and ongoing training
• Supportive and collaborative work environment
• Stable, full-time position
• Opportunity to build a long-term career with a growing organization

Entry level

Full-time

Other

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