Airport Customer Service Manager - Workforce and Ops Lead
Listed on 2026-10-08
-
Customer Service/HelpDesk
Airport Operations & Services -
Management
Airport Operations & Services
American Airlines is seeking a Customer Service Manager for Airport Workforce Management at the Miami International Airport. You will lead front-line teams, coordinate staffing across flights, and ensure a safe, high-performing operation while delivering exceptional customer experiences.
The role requires strong communication skills, strategic staffing, and proficiency with operations software. Expect rotating shifts, weekend coverage, and a focus on safety, leadership, and adherence to JCBA
This is a great opening to take on the Airport Customer Service Manager
- Workforce and Ops Lead role at American Airlines.
The advertised compensation is 80..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Airport Customer Service Manager
- Workforce and Ops Lead role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).