Service Dispatcher
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-10-13
Listing for:
Oscar Air Conditioning
Full Time
position Listed on 2026-10-13
Job specializations:
-
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
Job Description The Service Dispatcher supports field service repairs as part of a dispatcher and service coordinator team, reporting to the Service Manager. This role coordinates technician routing, customer appointments, and real-time schedule adjustments across the local service area.
Responsibilities- Schedule field service appointments and coordinate technician dispatching.
- Manage technician routes across the local service area.
- Coordinate customer appointments and provide timely status updates.
- Create, update, and maintain accurate work orders.
- Handle service calls and assess priorities.
- Monitor schedules and make real-time adjustments as service needs change.
- Entry-level experience in service dispatching.
- High school diploma or equivalent.
- Familiarity with Microsoft Office and customer relationship management systems.
- Strong communication and multitasking skills.
- Effective time management skills.
This is an excellent position to take on the Service Dispatcher role at Oscar Air Conditioning.
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