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Cruise Line Ambassador

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: SMS International Shore Operations US Inc
Part Time position
Listed on 2026-10-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 16 - 16.5 USD Hourly USD 16.00 16.50 HOUR
Job Description & How to Apply Below
Join Our Team at the Port of Miami – Cruise Lines Ambassador

Be part of the excitement of cruise day!

Do you enjoy meeting people from around the world, providing exceptional customer service, and working in a fast-paced environment? If you're friendly, energetic, professional, and ready to create a great first impression
, we'd love to have you join our team!

We are currently hiring Part-Time Check-In Agents to support the embarkation experience for guests traveling with:

What You'll Do

As a Check-In Agent, you'll play an important role in helping guests start their cruise on a positive note. You'll:

  • Welcome and assist cruise guests as they arrive at the terminal
  • Complete the guest check-in process using tablets and other technology
  • Verify travel and identification documents
  • Answer guest questions and provide directions and assistance
  • Help keep the embarkation process organized, efficient, and welcoming
  • Work as part of a team in a busy, dynamic cruise terminal environment
  • Position: Part-Time Check-In Agent
  • Location: Port of Miami
  • Work Setting: In-person
  • Schedule: Cruise operations are primarily on weekends;
    weekend availability is required
  • Environment: Fast-paced, team-oriented, and guest-focused

$16.00 – $16.50 per hour

  • TWIC card reimbursement
    * — eligibility requirements apply
  • Opportunity to work alongside some of the world's leading cruise brands
  • Supportive and welcoming team environment
  • Opportunities to develop your customer service and hospitality skills
  • Valuable experience in the travel, tourism, and hospitality industry
  • The opportunity to meet and assist guests from around the world

Every cruise begins with the embarkation experience—and you can be part of making it a great one.

If you enjoy working with people, thrive in a fast-paced environment, and want a part-time opportunity in the exciting world of cruise and hospitality
, we'd love to hear from you!

* TWIC reimbursement is subject to company eligibility requirements and applicable policy.

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