Strategic Customer Success Consultant
Listed on 2026-11-05
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Sales
Customer Success Management, Client Relationship Management, Account Manager
Cengage Group is seeking a Customer Success Consultant to serve as a strategic partner for assigned customers across the US. You will drive adoption of Cengage technology, retain accounts, and deliver tailored success plans to help customers achieve their outcomes.
The role requires 5+ years in Sales or Customer Success, a Bachelor’s degree preferred, and travel of 20–30% by air and car. You will analyze usage data to uncover risks and upsell opportunities while building strong relationships.
Join us at Cengage Group as our next Strategic Customer Success Consultant (Travel 20–30%) in FL, United States.
This opportunity is for the Strategic Customer Success Consultant (Travel 20–30%) role at Cengage Group.
We are seeking a motivated Strategic Customer Success Consultant (Travel 20–30%) to join Cengage Group in FL, United States.
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