Bilingual Resident Advocate & Compliance Associate

Are you a rule follower, and want others to follow the rules too? Do you want a position where you can be out and about in the community all day? Do you want to help others increase the values of their homes? If so, now is a great time to become a member of a well established, nationwide, property management company.

We are currently seeking a Part Time Bilingual Resident Assistant for ourSunrise Mobile Home Park located at 799 Clearlake Road Cocoa, FL 32922.

Why Join Us?

Pay Rate: $16.00-$18.00 per hour

Medical, Dental, and Vision benefit plan offerings for you and eligible family members

401(k) retirement plan, with a company match

13 Paid Holidays Off, which includes getting your birthday off

Robust Paid Time Off (PTO)
* and Wellness PTO

Maternity/Paternity Leave*

A schedule that is flexible to your needs and the needs of the property

Ongoing training and internal growth opportunities

The ability to provide feedback in many different forms to many different people

A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better

* effective date of benefit dependent upon tenure of employment

This Resident Assistant position also includes, but is not limited to:

Issue resident violations daily and follow up with correction of the violations weekly based on home standards

90% being outside (in all weather conditions) in the community inspecting homes - 10% in office completing administrative work

Exceptional face to face resident customer service, ability to discuss violations in detail

Firm with company policy and processes

Ensure 100% resident compliance with all community rules and regulations

Ensure 100% compliance with all resident violations

Reach a 95% customer satisfaction rate

Maintain an organized and productive office space 100% of the time

Resident Assistant Position Requirements:

• Bilingual in Spanish
• 1-2 years of experience within customer service, preferably in compliance related matters

Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license

Ability to be very active - walking, bending, standing and lifting up to 50 pounds.

Executes on tasks efficiently and meets necessary deadlines

Strong attention to detail

Sets high standards for themselves and for our residents

Strong written, oral, interpersonal communication skills, including telephone skills/etiquette

Willingness to learn new computer platforms to get the job done

Willingness to read and understand rules and regulations and standards of the community and company

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities!