Customer Service Representative

Description

We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm

Responsibilities:

- Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.

- Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.

- Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.

- Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.

- Enter customer and order information carefully into internal records to help maintain accurate documentation.

- Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.

- Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.

Requirements

- Strong customer service skills with the ability to communicate professionally in person and over the phone.

- Experience or familiarity with order entry and maintaining accurate administrative records.

- Ability to manage inbound calls efficiently while providing clear and helpful information.

- Comfortable making outbound calls for follow-up, clarification, or customer support purposes.

- Strong organizational skills and attention to detail in a fast-paced front-office setting.

- Ability to multitask across reception, administrative support, and customer-facing responsibilities.

- Entry-level candidates are welcome; no prior years of experience are required.

Please send your resume to brenda.arce@roberhalf

Talent Match®

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