Car Rental Agent

Job Description

As a Car Rental Agent, you will serve as an individual contributor supporting daily branch operations under the direction of the Assistant Manager. You will assist customers throughout the rental process, coordinate vehicle availability, and deliver attentive service at the primary rental location, with occasional local travel as needed. This role offers opportunities for sales-focused advancement.

Responsibilities

• Process vehicle rentals and prepare rental contracts.
• Verify customer information and eligibility.
• Conduct vehicle inspections before and after rentals.
• Coordinate fleet availability and vehicle assignments.
• Provide responsive customer support throughout the rental experience.
• Process vehicle returns and document vehicle condition.

Required Qualifications

• Vehicle inspection skills.
• Customer service skills.
• Sales techniques.
• Conflict resolution skills.
• Strong attention to detail.
• Bilingual communication skills.

Preferred Qualifications

• Entry-level experience in car rental operations.
• High school diploma or equivalent.
• Valid driver’s license.