Specialized Roles:
Front Desk Agent Courtyard Airport Cruise Port Dania
Job in
Miami, Miami-Dade County, Florida, 33101, USA
Listing for:
Courtyard Fort Lauderdale Airport and Cruise
Full Time
position
Listed on 2026-11-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
What We’re Looking For
We are seeking an unshakably positive and resilient Front Desk Agent to join our team. The hospitality industry moves fast, and things don't always go perfectly. We need someone who brings high energy, a genuine smile, and a calming presence to every shift. If you are someone who naturally stays upbeat under pressure, flips stressful moments into great customer experiences, and loves helping people, you will thrive here.
WhatYou’ll Do
- Be the Face of the Hotel: Greet guests warmly, assist with check-in and check-out procedures, and respond to guest requests with enthusiasm and professionalism.
- Demonstrate Reliability: Arrive prepared for each shift, adapt well to operational changes, and maintain a strong work ethic and positive energy throughout the day.
- Stay Flexible and Adaptable: Quickly adjust to changing schedules, procedures, and guest needs to ensure seamless service.
- Support Team Success: Foster a cooperative, team-oriented environment by maintaining a positive and professional demeanor.
- Deliver Exceptional Service: Resolve guest concerns promptly while maintaining a positive attitude and high level of energy.
- Thrive in a Fast-Paced Environment: Effectively manage a busy lobby, particularly during peak flight and cruise travel periods.
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location:
In person
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