Parking Ambassador

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South Florida Part Time Miami, FL, US

Perform a variety of tasks to ensure a quality guest experience and the smooth operation of the parking facility that exceeds our customer/clients expectations. Depending on the needs of the location the team member is responsible for greeting and assisting guests with directions, parking help, and completing car counts (if needed).

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as a traffic controller to direct incoming guests to available parking spaces.
• Control traffic at entrances, exits, and/or on an assigned level of the parking deck, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary
• Safety First! Immediately report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.
• Always communicate professionally with guests, clients, and teammates.
• All other duties as assigned.

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Previous customer service experience preferred
• Able to stand and walk for extended periods.
• Must be able and willing to working outside in all elements (heat, rain, snow, cold).