Dental Assistant

Complete Dental Care at West Bird is looking for a Dental Assistant to join our team.

Schedule:

Monday 8:00 am‑5:00 pm;
Tuesday 7:00 am‑3:00 pm;
Wednesday 8:00 am‑5:00 pm;
Thursday 10:00 am‑7:00 pm;
Saturday 8:00 am‑2:00 pm (No Friday).

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team‑building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

As a Dental Assistant
, you’ll enjoy state‑of‑the‑art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged. Hard‑working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

• Greet and welcome patients from the start of their dental journey, sustaining patient comfort and providing appropriate education throughout treatment.
• Conduct a thorough review of the patient’s health history to provide quality care.
• Take and process x‑rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.).
• Provide superior chairside assistance (four‑handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act.
• Utilize Dentrix for patient scheduling and record keeping.
• Prepare treatment room with strict adherence to safety protocols and OSHA & CDC recommendations.
• Manage supply and inventory levels, and place and expedite orders as needed.
• Partner with providers and the team to implement Heartland Dental systems and maximize office workflow.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training, providing the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential.

• Working knowledge of dental procedures and terminology.
• Experience working in a fast‑paced, customer‑centric environment.
• If required under the state dental practice act, dental assistant certification and/or x‑ray certification.
• Excellent communication and organizational skills.
• Regular HIPAA training – the individual will need to protect PHI and maintain data safeguards.

• 1+ year of experience in a dental setting.
• Dentrix or other dental software experience.
• Dental assisting school certification.

• Prolonged periods of sitting and standing.
• Ability to lift and carry up to 45 pounds at times.
• Availability to attend virtual or in‑person training sessions periodically throughout the year.
• Commitment to a tuberculosis (TB) test requirement for all new hires in dental office positions (standard requirement, not applicable in FL & TN).

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each supported office is unique to the community and the patients they serve, and all share a common goal: delivering the highest quality dental care and experiences.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.