Bilingual Dental Treatment Coordinator

Job Description

Job Description

Join the Orange Dental Partners Team!

Experienced Bilingual Dental Treatment Coordinator

North Palm Beach, FL

Are you an experienced Dental Treatment Coordinator who thrives in a fast-paced, patient-focused environment? Do you enjoy helping patients feel welcome while keeping the front office running smoothly? If so, we'd love to meet you!

Orange Dental Partners is a growing multi-specialty dental practice offering Endodontics, Oral Surgery, and Pediatric Dentistry. As we continue to grow, we're looking for a friendly, organized, and experienced bilingual (English/Spanish) Dental Receptionist to join our North Palm Beach team.

• Welcome and check in patients with warmth and professionalism
• Answer incoming phone calls and assist patients with scheduling
• Confirm appointments and maintain an efficient daily schedule
• Present treatment plans and help patients understand their options
• Verify dental insurance benefits (PPO, HMO, and Medicaid)
• Process insurance claims accurately and efficiently
• Coordinate specialist referrals
• Maintain patient records and accounts
• Assist patients with new patient paperwork and medical forms
• Deliver outstanding customer service at every interaction

• Previous dental front office experience is required
• Bilingual in English and Spanish is required
• Knowledge of dental terminology
• Experience with PPO, HMO, and Medicaid insurance plans
• Proven success with treatment plan/case acceptance
• Experience with dental practice management software and basic computer skills
• Understanding of HIPAA regulations
• Excellent communication, organization, and customer service skills
• Caring, dependable, and team-oriented attitude

If you're passionate about patient care and enjoy being part of a supportive, professional team, we'd love to hear from you!