Summer Welfare Manager

Welfare Manager

The MLA Welfare Manager is a full-time, seasonal position (mid-June through mid-August) with MLA Move Language Ahead, which is the trade name of Go Languages Worldwide Ltd in the UK and Study World Corp in the US. As the Welfare Manager, you would be working under the direct supervision of the Center Director. The Welfare Manager is responsible for the care, safeguarding, and welfare of students at MLA Summer Centers.

You would need to liaise with others on campus to ensure that any concerns or dangers are highlighted and avoided. This position is required to reside on campus in company‑provided housing and monitor the safety and well‑being of international high school students attending our cultural immersion program.

• Responsible for student welfare and safeguarding
• Reports to Center Director
• Employment from end of June – beginning of August
• 6 working days per week
• 1 day off per week

• Positive outlook
• Enthusiasm
• Excellent organization skills
• Ability to work long hours in a high-pressure environment
• Passion for the safety and wellbeing of youth

For 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA’s work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.

MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.

• USA, Ramapo College, Mahwah, NJ: 20th of June - 14th of August
• Pitzer College, Claremont, CA: 27th of June - 14th of August
• Florida International University, Miami, FL: 27th of June - 1st of August

* Contract dates may vary to meet the needs of the program

The Welfare Manager is required to work a flexible schedule to meet the demands of the program including a variety of day, night, and weekend shifts. As the Welfare Manager, you would be required to reside on campus in MLA Move Language Ahead-provided housing for the duration of the program. You will also participate in nightly on-call responsibilities to ensure the safety and wellbeing of our students and staff.

The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high‑pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors and clients.

• Demonstrated experience in looking after youth
• Ability to multi‑task
• Excellent communication (verbal and written)
• Attention to detail
• Self‑motivation
• Ability to establish excellent relationships with our clients, specifically the Group Leaders who bring their students from abroad
• Aptitude to effectively use Microsoft Word and Excel
• Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests

• Associate or bachelor's Degree
• Prior work experience as a manager
• Prior work experience with an MLA summer center or youth camp
• First Aid certification
• Must hold a valid US Driver's License, as occasional local errands and other non-student transport may be required (US Centers only)

• Attend all required, paid training/induction meetings prior to the start of a session
• Review itineraries and become knowledgeable with all aspects of the program
• Complete any required training sessions/courses as directed
• Review the Center Set-up Guide
• Become familiar with the MLA Easy Center Management software
• Communicate with the center staff regarding move-in, training, and any other…