Enrollment Process Officer II - DSO

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and Mac Arthur Genius Fellows.

A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Provides academic evaluation support and customer service for admission applicants and students. Responds to email and other written correspondence using the CRM and supplementary business tools related to FAQs and other inquiries about the FIU Global program. Works closely with offices to provide accurate information to students regarding immigration, student visa and other state and federal processes. Serves as DSO and processes immigration documents for incoming students to study at the university.

Ensures compliance with federal regulations requiring sufficient proof of funding before issuing I‑20 forms to enter the United States.

• Perform intake operations for admissions, including the evaluation of high school and foreign academic credentials, review of post‑secondary foreign credential evaluation reports, and accurate data entry.
• Evaluate high school and post‑secondary foreign academic credentials, review credential evaluation reports, and enter test scores and other supporting academic documents into the admissions system.
• Coordinate with supervisor to establish process, timelines and adhere to national and federal practices for university admissions, international student services, NCAA, and university board of governor's state policy.
• Serve as designated school official (DSO) and issue necessary immigration forms such as I‑20’s for new and transfer international students.
• Ensure compliance with federal regulations requiring sufficient proof of funding before issuing Form I‑20. Update and maintain records on the Student and Exchange Visitor Information System (SEVIS).
• Serve as a primary liaison between the institution, international students, and the Department of Homeland Security (DHS).
• Assist in the review and evaluation of policies and procedures. Communicate with students regarding deficiencies or inconsistencies in submitted financial documents by making suggestions and recommendations for improvement to senior leadership.
• Perform other related duties as assigned or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Bachelor’s degree and 3 years of experience.

• Knowledge of and/or experience with international student programs such as academic preparatory or pathway programs.
• Experience using Sales Force or similar CRM.
• Experience evaluating foreign academic credentials at a post‑secondary institution or in support of a post‑secondary institution; experience in undergraduate or graduate admissions, processing or evaluation at a post‑secondary institution.
• Knowledge of foreign language(s) and/or foreign countries' education systems, international credentials evaluation procedures and the ability to perform transcript evaluation.
• All candidates must be a U.S. Citizen or have Permanent Resident status at the time of application in order to serve as a Designated School Official for F‑1 visa purposes.

Administrative

$40,000‑$45,000

Begin time: 8:30 AM

End time: 5:00 PM

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