Program Coordinator, Continuing Education and Professional Development

Miami Dade College seeks an organized, service-oriented Program Coordinator to coordinate the daily operations of Continuing Education and Professional Development programs. This role supports students and instructors, manages course logistics, and promotes learning opportunities that respond to community needs.

• Coordinate program operations: Prepare and maintain semester schedules, secure classrooms, coordinate course changes and cancellations, and ensure accurate course information in College systems and on the website.
• Support students: Respond to questions and concerns, communicate schedule and instructor changes, resolve student/instructor conflicts, and prepare course completion certificates.
• Assist instructors and staff: Orient new instructors to College policies and procedures, train staff on semester course offerings, and coordinate instructional materials, supplies, textbooks, and equipment.
• Develop relevant course offerings: Create clear, accurate course descriptions and help develop programs that reflect community interests and learning needs.
• Promote programs and enrollment: Develop marketing plans and conduct campaigns to increase program awareness and student participation.
• Maintain records and monitor quality: Verify fee payment before classes begin, distribute rosters and attendance forms, review student evaluations, monitor instructor performance, and maintain program records.
• Supervise departmental initiatives: Plan, assign, and supervise staff work to support accurate information and responsive service to the community.

Bachelor's degree in an appropriate field and four (4) years of related experience; or a Master's degree in an appropriate field. All degrees must be from a regionally accredited institution.

• Knowledge of college organization, goals, policies, and procedures, along with office management principles and practices.
• Excellent organizational, interpersonal, and oral and written communication skills.
• Proficiency with personal computers and related software applications.
• Ability to analyze and interpret business publications, technical procedures, regulations, and instructions presented in various formats.
• Ability to prepare reports, business correspondence, and procedure manuals and present information effectively to diverse audiences.
• Ability to solve practical problems, manage competing priorities, plan, assign, and supervise work.
• Ability to work effectively with students, faculty, staff, and members of a diverse community.