Global Aftermarket Engineering Director

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In alignment with Ruhrpumpen’s 2030 Aftermarket Strategy, this role is responsible for leading the global Aftermarket Engineering organization. The position ensures the delivery of high-quality engineering services, drives customer satisfaction, and strengthens Ruhrpumpen’s position as the supplier of choice in the aftermarket sector.

Key Responsibilities:

• Lead and manage the global Aftermarket Engineering team, including engineers and technical staff, ensuring alignment with strategic objectives

• Oversee the delivery of engineering services such as troubleshooting, failure analysis, vibration analysis, system optimization, performance re-rates, upgrades, and retrofits

• Provide technical leadership and direction in resolving complex customer issues, ensuring timely and effective solutions

• Identify customer needs and develop actionable solutions that enhance performance, reliability, and satisfaction

• Deliver continuous feedback to support product and process improvement initiatives across the organization

• Represent the Ruhrpumpen brand with professionalism and strong customer-facing skills, building trust and converting challenges into business opportunities

• Collaborate with other Ruhrpumpen business units to reinforce a customer-centric culture and share technical expertise

• Support the development, training, and performance evaluation of the Aftermarket Engineering team, promoting growth and technical excellence

• Contribute to building and promoting the Ruhrpumpen brand as the Aftermarket Supplier of Choice

• Perform additional duties as assigned by the Supervisor

Qualifications:

• Proven experience leading engineering teams in the rotating equipment or industrial aftermarket sector

• Strong technical knowledge of pump systems, performance optimization, and reliability engineering

• Excellent leadership, communication, and customer relationship skills

• Demonstrated ability to drive process improvements and deliver measurable results in a global, cross-functional environment

At Ruhrpumpen, we value every employee, recognizing that each person contributes to our success through their position. We are one team! … Join our growing team!

Job details

• Seniority level:
Director

•

Employment type:

Full-time

• Job function:
Sales, General Business, and Education

• Industries:
Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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