Project Manager, Operations Management

Project Manager – Hotel Technical Maintenance

Location:

South Florida | Hybrid with international travel up to 40%
Role Snapshot We are seeking a Project Manager, Hotel Technical Maintenance to manage and coordinate technical maintenance, equipment lifecycle, and upgrade projects across a fleet environment. This role will oversee projects involving hotel technical systems including laundry and catering equipment, recreational water facilities, domestic piping, and other accommodation-related systems.

The Project Manager will work across shipboard and shoreside teams to develop project scopes, coordinate execution, track schedules and costs, manage vendors and riding crews, and ensure technical initiatives are completed safely, efficiently, and in accordance with operational and public health requirements.

The ideal candidate brings a strong technical foundation combined with project management experience in a maritime, cruise, shipyard, engineering, or similarly complex operating environment. Approximately 10–15% travel to vessels, shipyards, and project locations is required.

About the Opportunity This role will manage multiple technical maintenance and lifecycle initiatives from planning through execution and closeout. Projects may include equipment replacements, system upgrades, corrective maintenance programs, drydock work, and other technical improvements supporting hotel operations.

The Project Manager will maintain visibility into equipment condition and maintenance requirements across assigned vessels, working closely with shipboard leadership to identify priorities and translate technical needs into executable project plans. This includes developing scopes, coordinating resources, tracking milestones, supporting capital planning, and resolving issues that could impact schedule or operations.

Success in this position requires someone who can comfortably bridge technical and project management responsibilities. The Project Manager will coordinate across Engineering, Hotel Operations, Procurement, Supply Chain, Safety & Environmental, Risk Management, vendors, and shipboard teams while maintaining clear ownership of project progress, documentation, costs, and deliverables.

Key Responsibilities Manage hotel technical maintenance, equipment lifecycle, replacement, and upgrade projects from initial planning through execution and closeout.

Develop and coordinate project scopes, schedules, work plans, resource requirements, and execution strategies.

Manage technical projects occurring during vessel operations, drydocks, maintenance periods, and other planned project windows.

Maintain visibility into the condition and performance of hotel technical equipment through vessel assessments, maintenance data, and communication with shipboard leadership.

Coordinate troubleshooting and corrective action for technical equipment issues, including time-sensitive or unplanned maintenance requirements.

Support long-term capital and lifecycle planning by tracking equipment condition, replacement requirements, project priorities, and upcoming drydock schedules.

Develop project scopes and supporting documentation for capital funding requests related to lifecycle, replacement, and upgrade initiatives.

Track project costs, forecasts, requisitions, and financial performance to ensure work remains aligned with approved budgets.

Review technical requisitions for scope, operational need, completeness, and pricing while coordinating required approvals.

Research and evaluate replacement solutions for aging, obsolete, or high-maintenance equipment, considering technical requirements, cost, reliability, and lifecycle impact.

Coordinate contractors, vendors, OEMs, and Riding Crew Teams supporting vessel maintenance and…