Slot Technician: Troubleshoot & Maintain Gaming Machines

Responsibilities

• Under the direction of the Head Slot Technician, the Slot Technician is responsible for troubleshooting, repair, service, modify, and perform preventative maintenance of all electronic gaming devices.
• Monitoring an assigned Slot area and ensuring all Slot Machines are secured and in good working condition pursuant to company procedures and game rules and limits.
• Responsible for supervision and control of all passengers involved in gaming activities enforcing all game rules with professionalism and enthusiasm
• Resolve all technical/electrical faults on all makes of Slot machines, cash desk apparatus and gaming table equipment. Report any machine malfunctions to Casino Management.
• Preventative maintenance of all gaming equipment on a scheduled basis as set out by the Fleet head Technician.
• Repair and restore machine malfunctions including coin, bill or token jams.
• Initiate and process payments of jackpots after approval and verification determined by Casino Management.
• Initiate and process the refilling of Slot and bill exchange machines after appropriate approval and verification determined by Casino Management.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.