Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable – giving us back our most valuable asset, time.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Responsible for being at work every scheduled day, on time and in uniform.
• Courteously assist customers by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Communicate debris, water, oil spills, etc. to the garage office.
• Substitute for valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways in the area of the garage.
• Assist the Facility Manager with other duties as needed.

• Education/Experience
  
  Required:
  
  Less than high school education or one month related experience, training or an equivalent combination of education and experience.
• License Requirement:
  The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to drive a company vehicle or drive on company business.
• Availability to Work:
  Special shift requirements, if any, will vary depending on a location’s hiring needs. Availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Language
  
  Skills:
  
  Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one‑on‑one situations to customers and other employees.
• Mathematical
  
  Skills:
  
  Ability to add, subtract, handle two‑digit numbers, and multiply and divide by tens and hundreds, using units of American money.
• Appearance:
  Employees must maintain a neat and clean appearance and be in complete uniform at all times.
• Physical Demands:
  Must regularly stand, walk, and use hands to handle cash and equipment; occasionally sit, climb or balance; and occasionally lift and/or move up to 25 pounds.

Salary Range: $21.91 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short‑term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact  We are here to assist you.

Location: US-FL-MIAMI