Entertainment & Gaming Attendant, Customer Service Rep

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

We are reinventing parking and will power checkout‑free experiences everywhere you go to make everyday living, working, and playing remarkable.

Responsibilities Basic Function - Ensure that an appropriate number of cars is kept on location throughout the shift, that cars are parked in an appropriate fashion and that the lot is kept clean and presentable.

• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Be present at every scheduled workday, on time and in uniform.
• Courteously assist customers by answering any questions they may have and direct them to the Facility Manager if necessary.
• Control traffic at entrances and exits as needed.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, etc. to the garage office.
• Substitute for valets when necessary, if authorized.
• Have a thorough knowledge of all areas of the garage, as well as the major streets, landmarks and freeways in the area.
• Assist the Facility Manager with other duties as needed.

Qualifications Qualification Requirements
:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience Required
:
Less than high school education or one month of related experience, training or an equivalent combination of education and experience.
License Requirement
:
The individual will only be required to have and maintain a valid state‑issued driver’s license, with a current address and acceptable driving record, if the individual is expected to drive a company vehicle or work on company business.
Availability to Work
:
Special shift requirements, if any, will vary depending on a location’s hiring needs. Availability to work 2nd shift, 3rd shift and/or weekends may be required.
Language Skills
:
Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information in one‑on‑one situations to customers and employees.
Mathematical Skills
:
Ability to add, subtract, two‑digit numbers and multiply and divide with 10’s and 100’s; perform these operations using units of American money.
Appearance
:
Employees must maintain a neat and clean appearance and be in complete uniform at all times.
Physical Demands
:
Required tasks include standing, walking, using hands to handle cash and equipment, occasional sitting, climbing and balancing, and occasionally lifting and/or moving up to 25 pounds. Salary Range

$21.91 per hour

Benefits

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance and 401(k) and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right

to Work Poster Location

US‑FL‑MIAMI

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