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Player Support Specialist - Email & KYC; iGaming
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-01-02
Listing for:
Arenaentertainment
Full Time
position Listed on 2026-01-02
Job specializations:
-
Entertainment & Gaming
Customer Service Rep -
IT/Tech
Job Description & How to Apply Below
A digital entertainment company in Miami is seeking Technical Support Agents to provide exceptional service to players. In this role, you'll handle various player inquiries via email while demonstrating empathy and accuracy. The ideal candidates should have customer support experience, preferably in iGaming, and be tech-savvy with tools like Zendesk and Intercom. Strong communication and attention to detail are essential, along with a proactive approach to resolving issues.
Flexibility in work hours is a must.
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