Event Operations Manager

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Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn’t any ordinary office; it’s the beginning of a bowed new career as an Event Operations Manager
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Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center’s General Manager, the Event Operations Manager is an excellent opportunity for someone with exceptional organizational skills and amazing people skills to match.

• Host special events; manage your team of event hosts; oversee all setup in appropriate areas.
• Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again.
• Make a personal connection with your event contact and ensure that all of their guests’ needs aren’t just met, but exceeded; consistently promote this guest-focused approach to hosting.
• Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction.
• Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies.
• Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You’re also a rock-solid communicator whose interpersonal skills are second to none.

Since events aren’t always 9 to 5, you’re flexible to work a variety of shifts, from weekends and holidays to extended workdays.

• 1 Year+ of Management Experience
• 2+ Years Banquet Captain
• Bachelor’s degree
• Knowledge of F&B and Hospitality Industry
• Broad Knowledge of/Experience in Event Planning and Execution
• Proficiency in MS Office Suite and database software preferred
• Knowledge of POS register systems

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe.

For more information on Lucky Strike Entertainment, please visit

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: