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Specialist, Entertainment Operations

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Royal Caribbean Group
Full Time position
Listed on 2026-10-22
Job specializations:
  • Entertainment & Gaming
    Event Management & Planning, Music & Audio Production
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR
Job Description & How to Apply Below
Specialist, Entertainment Operations

This position is on - site in our Royal Caribbean Headquarters 1050

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group
. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Royal Caribbean International, Silversea Entertainment team, has an exciting career opportunity for a full-time Specialist, Entertainment Operations reporting to the Sr. Director, Entertainment Operations.

Agency and Third-Party Submissions

Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

Position Summary

The Production Specialist supports the Fleet Manager, Production Shows & Show Integrity in preparing and onboarding production cast, technicians, and musicians for service on our ships. Drawing on a professional performance background, this role is the primary point of contact for new joiners from offer acceptance through embarkation and integration into their show, specialist documentation, travel, rehearsals, and logistics so that every vessel is fully staffed and show-ready.

The Production Specialist also assists with casting tours, open calls, and auditions, supporting the discovery and recruitment of top talent. The role contributes directly to the continuity of the fleet’s production shows and to the consistently high quality of the guest experience, while maintaining full compliance with company policies, operational standards, and maritime regulations.

Reporting Structure

Reporting to:
Fleet Manager, Production Shows & Show Integrity

Works in close partnership with:
Senior Director of Entertainment, Entertainment Operations Manager, Casting & Booking, Crewing, Human Resources, Medical, Travel, and Marketing teams (shoreside);
Production Managers, Stage Managers, Dance Captains, Sound & Light Managers, and Cruise Directors (ship-based)

Essential Duties and Responsibilities
  • In accordance with Silversea’s philosophy of The Silversea Way, each employee always conducts oneself in a professional and courteous manner.
  • Maintaining professional appearance, conduct, and behavior in accordance with company standards.
  • Comply with all company policies, procedures, and operational requirements while contributing positively to the onboard team environment.
  • Prepare and deliver welcome briefings and orientation materials covering contract expectations, shipboard conduct, safety, working in a multicultural team, and life at sea, drawing on first-hand performance and shipboard experience.
  • Coordinate rehearsal housing, facility familiarization, and welcome arrangements for cast and crew attending shoreside rehearsals.
  • Create and maintain communication channels for incoming cast and crew, acting as an approachable first contact for questions and concerns.
  • Provide ship-based production teams with timely and accurate joiner information, including arrival dates, show assignments, costume and measurement details, and rehearsal schedules.
Onboarding & Joiner Readiness
  • Serve as the primary point of contact for newly contracted production cast, technicians, and musicians,…
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