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Client Relationship Associate; Portuguese Speaker

Job in Miami, Miami-Dade County, Florida, 33131, USA
Listing for: Valley Bank
Full Time position
Listed on 2026-01-07
Job specializations:
  • Finance & Banking
    Banking & Finance
Job Description & How to Apply Below
Position: Client Relationship Associate (Portuguese Speaker)
Responsibilities include but are not limited to:
  • Develop and maintain strong relationships with clients in order to maximize their banking experience.
  • Act as a liaison between client and all back-office departments to ensure prompt and accurate service.
  • Sell financial products and services.
  • Proactively contact clients with recommendations.
  • Utilize resources to conduct effective consultative client conversations.
  • Examine a client's assets at the Bank. Perform analysis to suggest additional banking services and offer solutions when consulted about financial needs.
  • Field all banking inquiries made by the client. Resolve difficult situations quickly and efficiently while ensuring customer satisfaction.
  • Contribute to meeting or exceeding customer service standards as well as individual and branch sales goals by offering and selling products and services and developing, expanding and retaining relationships.
  • Exercise knowledge of risk management, loss prevention and follow all policies and procedures.
  • Assist the branch in performing intermediate duties, support the branch operational activities/ financial services and perform branch clerical duties when needed.
Required Skills:
  • Ability to prioritize, organize and follow up on assignments.
  • Ability to project a professional image within the community and branch.
  • Must have good verbal, written and interpersonal communication skills.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Basic PC skills including Microsoft Word, Excel and Outlook.
  • Fully knowledgeable and skilled on all platform functions.
Required Experience:
  • High School diploma or GED and a minimum of 2 years' branch banking experience and/or Valley National Bank training may be substituted.
  • Mortgage Loan Officer (MLO) Certification.
Position Requirements
10+ Years work experience
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