Deposit Operations Specialist

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Special Assets Full-time Regular Full-Time Miami, FL, US

2 days ago Requisition

At International Finance Bank (IFB) , our people are at the heart of everything we do. We are committed to fostering a culture of integrity, collaboration, and continuous growth while delivering exceptional financial services to our clients. IFB offers an environment where professionals are encouraged to lead with purpose, embrace change, and make a meaningful impact for our clients and communities.

Our
Mission is rooted in serving our clients, our people, and our communities. We are committed to creating a seamless and secure customer experience built on trust, transparency, and effective communication, while delivering innovative financial solutions that support long-term growth. Guided by high ethical standards, IFB fosters a culture of continuous learning, collaboration, and accountability, empowering our employees to grow professionally, contribute meaningfully, and uphold the values that drive sustainable success for our clients, shareholders, and the communities we serve.
IFB’s Values of Exemplariness, Closeness, Decisiveness, and Soundness guide how we work and serve others. We lead with integrity, build trusted relationships, act with confidence and accountability, and make responsible decisions that support sustainable growth and long-term success.

How You’ll Make an Impact

This position ensures banking operations adhere to established quality and compliance standards. The role involves overseeing operational processes and driving continuous improvements to enhance efficiency and elevate the customer experience.

Key Responsibilities

• Process and manage changes to customer account information, including personal details, account status (active, dormant, closed), and product upgrades or downgrades.
• Maintain customer information files, ensuring they are accurate, up to date, and compliant with regulatory standards.
• Identify discrepancies, errors, and inefficiencies in banking operations, and collaborate with teams to develop corrective actions.
• Ensure all changes to account information are accurately documented and updated in the banking system to maintain data integrity.
• Participate in process improvement initiatives to enhance service delivery and operational effectiveness.
• Supports internal and external audits by preparing necessary documentation and responding to audit requests.
• Provide training and support to bank staff on deposit management procedures, policies, and best practices.
• Other duties:
  Perform other duties as assigned by leaders.

Requirements

Required

Education:

Technical Studies

Possible Degrees:Associate Degree in Business

Other

Education:

N/A

Required Years of Experience in Position: 1- 2 years experience in Deposit Operations, customer service, or a related role within the banking industry. (preferred but not required)

Languages: English and Spanish (Preferred)

Technical Knowledge and Skills

• Banking Experience.
• Excellent time management skills and a proven ability to meet deadliness.
• Excellent verbal and written communication skills.
• Strong analytical and problem solving skills.

Where Purpose Meets Opportunity

Equ
al Employment Opportunity and Affirmative Action

IFB is an equal opportunity employer. It is the policy of IFB to provide Equal Employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, marital status, protected veteran status, or any other status…