Sr. Analyst, Business Intelligence

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Royal Caribbean Group’s Port Services team has an exciting career opportunity for a full time Senior Analyst, Buesiness Intelligence reporting to the Manager, Business Intelligence.

This position is on site in Miramar, FL.

The Senior Analyst, Port Operations plays a critical role in leading mid- to long-range forecasting and operational planning for global port activities through the development and oversight of system-driven forecasting models. This role is responsible for translating complex operational behaviors including port activity, contractual rate structures, tariff frameworks, and regulatory requirements into structured forecast methodologies utilizing defined variables, calculation logic, and system-based assumptions.

The position functions as a key owner of forecast integrity, ensuring that all inputs, variables, and system calculations accurately reflect real-world operational drivers and produce consistent, reliable forecast outputs. Through continuous validation and refinement of forecast models and system logic, the Senior Analyst ensures alignment between planned operations, forecast projections, and downstream outcomes.

Working in close collaboration with International Port Operations Managers (IPOMs), Port Operations Analysts, Finance, GPS, and Compliance teams, this role synthesizes evolving operational strategies into forward-looking forecast models, proactively identifying risks, trends, and discrepancies within forecast outputs. The role requires advanced analytical capability, strong systems acumen, and the ability to interpret high-volume, data-driven outputs within a complex and dynamic operational environment.

• Lead the development and execution of short- to long-range (up to two-year) port operations forecasts by translating operational activities, contractual frameworks, tariff structures, and regulatory requirements into system-driven forecasting models utilizing defined variables, assumptions, and calculation logic
• Synthesize complex operational inputs including port call activity, service requirements, rate structures, and regulatory constraints into structured forecast methodologies that drive accurate and forward-looking projections
• Continuously evaluate forecast performance against evolving operational conditions, proactively identifying emerging risks, trends, and variances, and incorporating refined assumptions into forecast models
• Perform comprehensive analysis of forecast outputs, comparing projected results against actual operational outcomes to identify variances, assess root causes, and articulate drivers associated with changes in operational activity, contractual application, or system-calculated results
• Interpret high-volume, system-generated forecast data to detect anomalies, inconsistencies, or misalignments in calculation logic, ensuring that all forecast outputs accurately reflect underlying operational assumptions and inputs
• Provide detailed, data-driven insights into forecast movements, enabling stakeholders to understand the operational and systemic drivers influencing forecast changes
• Develop, validate, and continuously refine system-based forecasting methodologies, ensuring that calculation formulas, variable inputs, and logic structures accurately represent port-specific tariffs, contracts, and operational drivers
• Oversee the integrity of all forecast inputs within planning systems, including maintenance of tariffs, rate tables, contractual terms, and regulatory parameters, ensuring that all data elements are current, consistent, and correctly applied in forecast calculations
• Analyze system behavior and forecast outputs to confirm alignment between configured calculation logic and expected operational outcomes, identifying and resolving gaps,…