Pre & Post Trade Middle Office Operations Associate

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

The Corporate Investment Banking Associate, Middle Office Operations, supports a broad range of markets activities across assigned products and business areas, ensuring the accurate and efficient delivery of services to the Bank’s clients.

In addition to core operational responsibilities, this role actively contributes to the transformation of operations through data-driven insights and the adoption of automation and AI-based solutions.

The Associate plays a key role in maintaining strong relationships with internal stakeholders and, where applicable, external clients, contributing to a high standard of service delivery.

• Performs a variety of complex, non-routine operational tasks to support team objectives
• Investigates and resolves escalated issues, determining appropriate corrective actions
• Executes complex transactions and conducts detailed research to resolve discrepancies
• Supports onboarding and training of new employees on systems, processes, and procedures
• Operate in a fast-paced multicultural environment
• Contributes to continuous improvement by identifying opportunities to enhance workflows, policies, and operational processes
• Leverages data analysis, automation tools, and AI technologies to improve efficiency and reduce manual effort
• Participates in implementing process improvements and operational changes

To perform this role successfully, the candidate must demonstrate the ability to execute core responsibilities effectively while bringing a mindset focused on innovation and continuous improvement. The qualifications below represent the required knowledge, skills, and experience.

• Bachelor’s degree in business, Finance, Economics, Engineering, Data Science, or a related field, or equivalent work experience – Required
• 2+ years of experience in financial services, or a data/analytics-focused role within banking – Required
• Experience with Capital Markets Middle Office and Operations processes
• Working knowledge of financial markets and commercial banking products
• Experience with Murex, Markit Wire, and other marketplace applications
• Experience with equity derivatives product support would be a plus
• Strong analytical mindset with the ability to translate data into actionable insights
• Proficiency in Python for data analysis, automation, and workflow optimization would be a plus
• Hands-on experience with OpenAI tools or similar AI/LLM technologies, with the ability to apply them to real business use cases
• Interest and experience in process automation, digitization, and operational efficiency initiatives
• Ability to review and interpret financial documentation
• Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Demonstrated ability to adapt quickly and collaborate effectively within a team

• No Certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

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