Senior Revenue Analyst

Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program.

And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood.

For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at

Under the general supervision of the Public Utilities Customer Service Manager or designee, performs a variety of analytical and auditing activities, in the areas of revenue analysis, auditing, and customer billing issues. Performs detailed financial analysis of utility billing data to ensure accurate and timely billing of customers and the collection of revenues. This position also directs the work of others and supports the department in its daily functioning as well as future planning.

• Participates in preparation and control of utility billing operating budget.
• Prepares and/or Reviews billing adjustments as needed.
• Reviews various billing and customer service reports including the billing charge proof report, meter reading report, deposit refund report (A/P file), and others.
• Assist finance staff in balancing, explaining, and reporting Utility Billing and AMI work product and information; assist in researching and resolving complex and unusual problems.
• Assists with the processing of transferring outstanding balances from owner to owner.
• Assists with the preparation and distribution of ECM notifications.
• Monitors revenue-producing contracts and agreements (e.g. payment plans, assessment agreements) to ensure accurate billing and collection of revenues.
• Generates and analyzes the revenue aging reports.
• Reviews and analyzes billingservices, review write-offs.
• Develops, conducts, and reports survey of other municipalities and counties.
• Projects revenue amounts for budgetary purposes as needed.
• Assists with preparing the monthly billing and customer service PowerPoint presentations or other presentations when needed.
• Interact with customers to address billing issues and/or collection of revenues when needed.
• Prepares finance and utility reports as requested and required.

• Coordinates activities of various sections in the Public Utilities Department.
• Assists with the development of procedures as needed
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Must establish and maintain effective and professional relationships with work colleagues, supervisors, and managers.
• Performs other job duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in business administration, Public…