Dispatcher, Government

## Dispatcher Apply:
Emergency Communications and Operations Center:
Full time:
Posted 3 Days Ago:
JR W Alfred Street Tavares, FL 32778

Job Title:

Dispatcher Status:
Non-Sworn Department:
Communications Pay Grade: 8

FLSA Status:
Non-Exempt Pay: $21.00 Per Hour Hours Biweekly: 73

JOB SUMMARY This position is responsible for operating communications equipment, receiving calls from the general public and dispatching and communicating with deputies.  ESSENTIAL DUTIES and RESPONSIBILITIES
• Answer calls routed to the Lake County Sheriff Office and 911.
• Input the teletypes and BOLO’s.
• Operate radio to dispatch appropriate personnel to location assistance is required.
• Monitor inter-city calls to see if assistance is needed from other agencies.
• Receive and process requests for records history on driver’s licenses and license plate tags, and communicates information to Deputies.
• Process information requests through teletype relating to ownership, status and filed liens on vehicles. Process other requests as directed.
• Access police records and criminal histories. Process original histories as requested.
• Establish radio patches between Deputies and citizens, CIB, SIB, and their Sergeants and Lieutenants, or other LCSO personnel as requested.
• Respond to calls from complainants and direct calls as appropriate or through Chain of Command.
• Assist Training Dispatcher in training new dispatchers.
• Notify personnel when needed to respond to calls.
• Notify Senior Management of situations.  ADDITIONAL DUTIES and RESPONSIBILITIES
• Pull warrants, injunctions, and paperwork.
• Complete administrative duties including faxing requested documents to specified agencies.
• Assist co-workers as requested.
The duties and responsibilities outlined above are not all inclusive and are not to be construed as a complete statement of duties. Employees may be required to perform other duties as deemed necessary or required in the course of their employment with the Lake County Sheriff’s Office.  

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.  QUALIFICATIONS  EXTERNAL and INTERNAL RELATIONSHIP and COMMUNICATION REQUISITE
• State Attorney's Office and State Probation Department
• State and local Police and Fire Departments
• General public to include private citizens, businesses and governmental and municipal entities.
• FHP, EMS, DCF, Court System and other agencies outside of Florida  

EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) is required. Equivalent combination of education and experience may be substituted.  CERTIFICATES, LICENSES and REGISTRATIONS
• Must possess a valid Florida driver’s license
• Must possess and maintain CJIS certification
• Must possess and maintain 911 Public Safety Telecommunicator state certification (effective Oct 1, 2012)  KNOWLEDGE,

SKILLS and ABILITIES

• Must be able to comprehend and communicate fluently in verbal and written English.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak clearly and effectively.
• Must be able to learn to communicate using approved radio signals and codes.
• Must be able to handle high volumes of radio traffic that results in emergency situations.
• Must have working knowledge of geographic areas of Lake County and surrounding jurisdictions.
• Must have strong computer skills to include working knowledge of law enforcement programs.
• Must have the ability make decisions and remain calm under stressful conditions within time constraints.
• Must type at an acceptable speed as required for position.
• Must have the ability to follow directives as given by…