Government Operations Consultant Ii

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date: oct 28, 2026

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requisition no:886555

agency: children and families

working title: government operations consultant ii -

job title: dcf contract monitor - jacksonville - career service full time – goc ii

previous applicants need not re-apply.

contract oversight unit (cou) monitor

dcf contract oversight seeks to hire a contract monitor. The individual in this position is responsible for monitoring the administrative and programmatic terms and conditions of the department's contracts. The position is a government operations consultant ii.

the individual selected for this position will work from the jacksonville dcf office at 5920 arlington expressway.
employees in this position work from the office and do not telecommute. a monday through friday, 8-hour daily work schedule during typical business hours is required.

the position is eligible for generous state of florida career service benefits. Please see the following web resource for more information about state of florida benefits:

to be considered, candidates must meet all the following minimum requirements.

• at least a bachelor's degree from a college or university with accreditation as recognized by the us department of education.
• at least one to three years full-time professional-level experience in health and human services.
• at least one to three years of professional-level experience in working with health and human services contracts.
• working knowledge of computer software applications including microsoft office products. Must also have a working knowledge of sharepoint and citrix sharefile as well as a knowledge of smartsheet.
• resume and cover letter. If you do not submit a resume and a cover letter, you will not be initially considered. applicants are encouraged to submit original, tailored cover letters. Submissions that appear to be ai-generated or overly generic may be subject to additional review and could impact candidacy.

salary will be $54,000.00 to $57,000.00 annually. Prior or current salary is not taken into consideration.

this position is part of the contract oversight function, which is responsible for monitoring the administrative terms and conditions of the department's contracts. Contract monitoring is conducted in accordance with section 402.7305 and 402.7306, florida statutes, and children and families operating procedure 75-8.

position duties include but are not limited to:

• prepares, manages, and performs the contract monitoring process. Participates as a solo reviewer, or as a team leader or a team member as assigned by the unit manager.
• researches and analyzes contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify compliance requirements and/or performance expectations that are applicable to contracted providers. Prepares monitoring tools and devises approaches to assess the performance and compliance of contracted providers.
• reviews plans, reports, complex documents, records, and transactions to determine performance relative to compliance requirements. Conducts interviews and observes provider facilities as needed.
• gathers and analyzes data and information from department and provider sources, including departmental automated systems.
• compares requirements and provider performance and draws conclusions about the provider's implementation and performance of contract requirements.
• conducts formal and informal meetings with department and provider staff, including entrance and exit conferences.
• completes, organizes, and maintains monitoring documentation in accordance with unit standards…